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Information to help you enjoy your Mori Building office life

FAQ

  • Q1What is WORKERS BOARD?

    A WORKERS BOARD is a members-only website that provides information to ensure that people working in buildings managed by Mori Building enjoy their office life.

  • Q2Details and questions about the OFFICE LIFE PROGRAM

    A Please see the OFFICE LIFE PROGRAM page for details about the OFFICE LIFE PROGRAM.
    Please contact the Mori Building OFFICE LIFE Management Office for any other questions about the OFFICE LIFE PROGRAM.

  • Q3What is HILLS ID?

    A “HILLS ID” is designed to allow integrated use of town facilities and services. You can register any e-mail address as a HILLS ID. By linking your WORKERS BOARD member information to your HILLS ID, WORKERS BOARD services can be used via the HILLS ID.

  • Q4What is the HILLS APP? What kind of services are available via the HILLS APP?

    A “HILLS APP” is a dedicated smartphone app that can be used on iOS and Android to facilitate use of the town facilities and services. Using the HILLS APP, one can present the Benefit Mark (HB Mark) to receive benefit services at applicable stores, and to use content for office workers. In addition, whereas previously the HILLS CARD always needed to be presented to save Hills Points, from now on, points saved using the HILLS APP can be used directly from the app in 1 yen unit, along with various services and benefits.
    Please check here for details of both the HILLS APP and HILLS CARD.

  • Q5How is a HILLS ID registered?

    ARegistration can be done via the HILLS ID login screen displayed after the “Member Login / Sign Up” screen on this website. Please check the User Guide for details.

  • Q6I don’t know how to link the WORKERS BOARD’s membership information to the HILLS ID.

    A Please check the User Guide for details.

  • Q7Does WORKERS BOARD membership have an expiry date?

    A Until the day when the affiliated company completely moves out of any buildings operated and managed by Mori Building, or the day when the member retires from the affiliated company, whichever is earlier.

  • Q8Is it necessary to update the WORKERS BOARD and Benefit Mark (HB mark)?

    A

    From 2022, the renewal procedure is no longer required. The Benefit Mark (HB mark) displayed in the HILLS APP automatically changes color and is updated every June.

  • Q9How does one present the Benefit Mark (HB Mark) at applicable stores for benefit services?

    A

    You can show the Benefit Mark (HB Mark) in the app by linking your WORKERS BOARD membership and HILLS ID, and downloading the HILLS APP. Please check here for details.

  • Q10I don’t know my login ID for WORKERS BOARD.

    A Please log in with your Hills ID (the email address you specified).
    Those who have not completed the link between the WORKERS BOARD and their Hills ID will be able to log in with the Hills ID after linking.

  • Q11Recommended browser

    A We recommend using either the Google Chrome or Safari browser to access our website. You may not be able to use the website or it may not be displayed correctly if you are using an operating environment other than the recommended operating environment or depending on your browser settings even if you are using the recommended operating environment.
    Some software installed on your computer may prevent the website from working properly.
    *In any case, please use the latest browser version.

  • Q12The exclusive “OFFICE LIFE NEWS” e-mail magazine for Mori Building office workers has not been delivered.

    A
    1. Please visit the e-mail newsletter delivery settings from MY PAGE and check this if you wish to receive it.
    2. If you do not receive the e-mail newsletter even though you have indicated you would like to receive it, it is possible that you have set domain-specific reception or that the e-mail has been sorted as junk e-mail. The e-mail newsletter OFFICE LIFE NEWS is sent from officelife@mori.co.jp, so please set the reception permissions to receive from "mori.co.jp".
    3. If it is not received even when no specific domain is restricted, your e-mail address may have been wrongly registered. Please carefully check the e-mail address registered on My Account.
    Delivery of the e-mail magazine may take about a week. We appreciate your understanding.
    *We have found that even though the correct e-mail address has been registered, the e-mail magazine may not be delivered depending on the security setting at some companies, or for e-mail addresses using the domains “@mac.com, @me.com, or @icloud.com”. Please re-register a different e-mail address if it is not been delivered a week after registration.
    Information posted in the latest e-mail magazine “OFFICE LIFE NEWS” can also be viewed from Topics on the WORKERS BOARD.

  • Q13What kind of personal information is obtained when using HILLS ID and HILLS APP, and how is it managed?

    A

    We fully understand that appropriate protection of customers’ personal information is our primary responsibility, and handle such data as follows. Please read the Terms of Use for details.

  • Q14Opinions and inquiries

    A

    Please contact the following if you wish to comment or have any concerns regarding WORKERS BOARD or office life at Hills.
    Mori Building OFFICE LIFE Management Office

    Please contact the following for inquiries related to HILLS APP/HILLS ID.
    HILLS APP/HILLS CARD Customer Center